Customer Service

Customer Service

Shipping & Delivery

All orders are shipped within 21days of receipt of order.  Monday - Friday 9am-5pm
Orders are shipped by Carrier or Post. The rate charged for shipping is based on weight and location.
The current rate advised on our website is for parcels up to 5kg and United Kingdom and Northern Ireland
destinations. Any additional fees for weight or location will be advised by telephone or email when you can
decide to accept or decline.

Returns Refunds & Exchange Policy
How to return an item: Your item must be in its original unused condition to be returned, unless there is a
manufacturer defect. You must return the item within 14 days of receipt of you item. Mail your return item to:-
Addiscombe Sports
185 Lower Addiscombe Road
Croydon
CR0 6RA

Return Exceptions
Items that have labels, stickers or security tabs removed. Clothing or Footwear that has been embroidered
or printed. Merchandise that has been worn, used or altered will not be accepted for return or exchange.

Restocking Fee
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the
original shipping and handling fee that you have paid on the order.

Exchanges
If your clothing or footwear item is in like new condition, you may exchange your item for a different size or colour.
You will not be subject to a restoocking fee in this case, but you will still have to pay return shipping.